Built Around Your Trucking Operation
Natour Solutions provides professional dispatch and operational support for trucking companies and carriers. Our approach goes beyond finding loads — we help evaluate opportunities, manage dispatch, support drivers, track weekly settlements, and follow up on payments and claims.
Our goal is simple: to give carriers reliable support throughout the entire process, so they can focus on operating their trucks while we help manage the details behind the scenes.
- Professional Dispatch Support
- Load Evaluation & Planning
- Weekly Settlements & Reporting
- Payment & Claims Follow-Up
Extensive Amazon Relay Experience
Amazon Relay is one of the primary load platforms we work with. Our team has extensive experience navigating the Relay platform, evaluating available opportunities, booking loads, managing dispatches, and communicating with Amazon when operational issues arise.
Our experience allows us to make informed load decisions based not only on the immediate load, but also on the driver’s available hours, truck location, destination, and the potential for the next load.
More Than Just Dispatch
We believe effective dispatching is about more than finding an available load. Every load decision can affect the driver’s schedule, the truck’s next location, the next available opportunity, and ultimately the carrier’s bottom line.
Smarter Load Decisions
We evaluate loads using factors such as rate, mileage, deadhead, HOS, truck location, schedule, destination, and the potential for the next load.
Support Beyond the Load
Our team remains available 24/7 to help address operational issues, communicate with brokers and facilities, and keep the operation moving.
From Trips to Final Numbers
We also support the financial side of the operation through weekly driver and owner-operator settlements, profit reporting, and payment follow-up.
FAQ
Frequently Asked Questions
We work with trucking companies and carriers looking for professional dispatch and ongoing operational support. Contact us to discuss your equipment and operation.
Yes. A member of our dispatch team is available 24/7 to respond to carrier needs and assist with operational issues.
Yes. Amazon Relay is one of the primary platforms we work with. Our team has extensive hands-on experience working with Amazon Relay, including searching for and booking loads, managing dispatches, monitoring trips, and handling operational issues throughout the load.
Our dispatch services start at 3% of gross load revenue. The final rate may vary depending on fleet size, service requirements, and the scope of support provided.
Our services can include load finding and evaluation, rate negotiation, dispatch and monitoring, operational support, weekly settlements and reporting, and payment and claims follow-up.
Yes. We calculate the amounts owed to drivers and owner-operators and provide detailed weekly reporting for the carrier.
Yes. We follow up on rate discrepancies, adjusted payments, cancellation fees, TONU, detention, layover, and other applicable amounts owed to the carrier.